Legal
Terms of Service
Last updated: October 13, 2026
1. Who we are
These Terms of Service ("Terms") govern your use of getautoservices.com and related services (together, "GetAutoServices", the "Service"). GetAutoServices is owned and operated by SANFORD FRONTIERS, INC. ("we", "us", "our"), with offices at 1200 South Pine Island Road, Plantation, FL 33324, United States. You can reach us at support@getautoservices.com or +1 (727) 986-4336.
By creating an account, submitting a quote request, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. What GetAutoServices does
GetAutoServices is an online service that lets vehicle owners describe a job and receive written quotes from independent auto repair shops and mobile mechanics ("Shops"), and lets Shops review job details and submit quotes.
GetAutoServices is not a contractor or repair facility. We do not perform, supervise, inspect, warrant or guarantee any auto repair or maintenance work, and we are not a party to any agreement between you and a shop. Any contract for work is solely between you and the shop you choose.
Sample quotes, cost ranges and estimates shown on the Service are illustrative only and are not offers, guarantees or professional assessments of any specific vehicle.
3. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate, current information and to keep it up to date. You are responsible for keeping your password confidential and for all activity under your account. Notify us right away at support@getautoservices.com if you believe your account has been accessed without authorization.
If you request quotes for a vehicle you do not own, you confirm that you are authorized by the owner to request quotes and arrange work.
4. Quote requests and matching
When you submit a quote request, we share the job details you provide (such as vehicle year, make, model and mileage, the service needed, symptoms, timing, photos, city and ZIP code) with up to four Shops who serve your area. We do not share your name, phone number or email address with a Shop unless you choose to connect with that Shop through the Service.
We do not guarantee that any Shop will respond, that you will receive a particular number of quotes, or that any quote will meet your needs. Quotes are prepared by Shops, who are solely responsible for their accuracy. Final pricing is typically confirmed by the Shop after an in-person inspection.
You are under no obligation to accept any quote.
5. Shops and their work
Shops are independent businesses, not employees, agents or representatives of GetAutoServices. Shops must confirm that they carry the insurance and hold any license, certification or registration required for the work they quote. We may review documents Shops provide, but we do not guarantee their licensing, insurance, qualifications, background or workmanship.
Before authorizing work, you should confirm the shop's registration where your state requires it, ask about technician certification (such as ASE), get a written estimate listing labor hours, labor rate, parts brand and type (OEM or aftermarket) and warranty, and require your approval before any additional work is added. In Florida, motor vehicle repair shops must be registered with the Department of Agriculture and Consumer Services and must provide a written estimate on request for repairs over $100. Any dispute about work, payment, damage or warranty is between you and the Shop.
Shops agree to provide accurate, itemized quotes, to use customer information only to respond to that customer's request, and to comply with all applicable laws, including consumer protection, licensing and telemarketing laws.
6. Fees
Requesting and comparing quotes is free for vehicle owners. Shops may pay GetAutoServices a fee to receive job details or submit quotes, described in a separate Shop agreement. We do not take payments for auto repair or maintenance work through the Service.
7. SMS / text message terms
Program. GetAutoServices Account Notifications. If you opt in, GetAutoServices will send recurring automated service updates and account notifications by text message to the mobile number you provide, such as notices that a quote has arrived, that a shop has replied to your question, or about changes to your request or account.
Consent. You opt in by checking the SMS consent box on our sign-up, quote request or contact forms. Consent to receive text messages is not required for purchasing products or services or for using the Service. You confirm that you are the account holder or authorized user of the mobile number you provide.
Frequency and cost. Message frequency varies based on your account activity. Message and data rates may apply according to your mobile carrier plan.
Opting out. You can cancel at any time by replying STOP to any message. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again. You may also opt out by contacting support@getautoservices.com.
Help. Reply HELP to any message for help, or contact us at support@getautoservices.com or +1 (727) 986-4336.
Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your carrier.
Privacy. Your mobile number and SMS opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.
8. Email communications
By creating an account you agree that we may send you transactional emails about your account and quote requests. You may unsubscribe from any non-essential emails using the link in the message.
9. Your content and reviews
You keep ownership of photos, descriptions, messages and reviews you submit ("Your Content"). You grant GetAutoServices a non-exclusive, worldwide, royalty-free license to host, display and share Your Content as needed to operate the Service, including sharing job details and photos with Shops. Reviews must reflect your genuine experience with a shop you actually hired. We may remove content that violates these Terms.
10. Prohibited conduct
You agree not to: submit false or misleading information or fake quote requests; impersonate any person or business; use customer or shop information for any purpose other than the job it relates to; contact customers outside the Service before they choose to connect with you; post fake, paid or incentivized reviews; scrape, copy or resell data from the Service; interfere with the security or operation of the Service; or use the Service for any unlawful purpose.
11. Intellectual property
The Service, including its design, text, graphics, logos and software, is owned by SANFORD FRONTIERS, INC. or its licensors and is protected by intellectual property laws. You may not copy, modify or distribute any part of the Service without our written permission, except as needed to use the Service for its intended purpose.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THE QUALITY, SAFETY, TIMELINESS OR LEGALITY OF ANY SHOPS' WORK OR QUOTES, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SANFORD FRONTIERS, INC. AND ITS OWNERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY PROPERTY DAMAGE, PERSONAL INJURY OR LOSS ARISING FROM WORK PERFORMED BY A SHOP. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
14. Indemnification
You agree to indemnify and hold harmless SANFORD FRONTIERS, INC. from any claims, losses and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, your violation of these Terms, or any agreement or dispute between you and a customer or shop.
15. Dispute resolution and arbitration
Please contact us first at legal@getautoservices.com so we can try to resolve any concern informally. If we cannot resolve a dispute within 30 days, you and SANFORD FRONTIERS, INC. agree to resolve it by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Broward County, Florida, or by video conference. Either party may bring an individual claim in small claims court instead. You and we waive any right to a jury trial and to participate in a class action or class-wide arbitration. You may opt out of this arbitration agreement by emailing legal@getautoservices.com within 30 days of first accepting these Terms.
16. Governing law
These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law rules. Subject to Section 15, the state and federal courts located in Broward County, Florida have exclusive jurisdiction.
17. Changes and termination
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Continued use after the effective date means you accept the updated Terms. We may suspend or close accounts that violate these Terms. You may close your account at any time by contacting support@getautoservices.com.
18. Contact
SANFORD FRONTIERS, INC.
1200 South Pine Island Road, Plantation, FL 33324
support@getautoservices.com · legal@getautoservices.com
+1 (727) 986-4336